Everything you need to know before sending your cards for professional care and grading preparation.
What is the typical turnaround time?
Turnaround depends on the selected service and current workload. We will confirm an estimated completion window when your order is received.
Which card types do you accept?
We accept most modern and vintage trading cards, including sports, gaming, and entertainment cards. Contact us first for oversized or unusual formats.
What does the cleaning process involve?
Cards are carefully inspected and treated using a controlled, non-invasive process designed to remove surface debris without altering authentic print or structure.
What is included in grading preparation?
Preparation may include surface review, edge and corner inspection, careful cleaning where suitable, and presentation guidance before submission to a grading company.
How is pricing calculated?
Pricing is based on the service selected, card requirements, and any optional priority handling. The current price is shown on each service page before checkout.
How should I package my cards?
Use a correctly sized soft sleeve and rigid semi-rigid holder, then surround cards with protective padding in a sturdy box. Avoid loose cards and excessive pressure.
Can you assess a card's condition before service?
Yes. We can provide a professional condition assessment and explain visible considerations, but no assessment guarantees a particular grading result.
What happens if a card is damaged in transit?
We document the package on arrival and contact you promptly if damage is found. Please retain all packaging and use an insured, trackable delivery service.
Do you offer rush or priority services?
Priority handling may be available for selected services. Check the Priority Queue option at checkout or contact us before sending your cards.
How do I submit my cards?
Choose the appropriate service, complete checkout, follow the order instructions, and send your cards using the recommended packaging and tracked delivery method.